Privacy Policy
Miros Consulting (“Miros”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal and business information shared with us through our website, communications, and consulting engagements.
This Privacy Policy explains how information may be collected, used, processed, stored, disclosed, and protected when you access our website or interact with our services.
By using our website or engaging with Miros Consulting, you acknowledge and agree to the practices described in this Privacy Policy.
1. Business Information
Miros Consulting is a UAE-based independent consulting practice operated by Dmytro Miroshnychenko, a licensed freelance professional under Dubai Internet City, United Arab Emirates (License No. 107816).
Miros Consulting provides professional consulting and advisory services including, but not limited to:
Web & mobile development
Software development & architecture advisory
IT PMO setup and optimization;
IT delivery governance consulting;
IT project and program management advisory;
IT business operational and execution consulting;
AI-enabled workflow and delivery consulting;
organizational process optimization;
fractional leadership and advisory services.
AI-first tooling advisory
AI agentic systems, PoCs advisory & setup
Our services are intended for startups, founders, executives, small and medium-sized businesses, and professional organizations operating in the UAE and internationally.
2. Information We May Collect
We may collect personal, technical, operational, and business information including, but not limited to:
full name;
company name;
job title;
email address;
phone number;
billing or invoicing information;
contractual information;
project details and communications;
business and operational information voluntarily shared during consulting engagements;
website usage and analytics data;
IP address, browser type, device information, and interaction data.
Information may be collected through:
website contact forms;
consultation requests;
direct communications;
email exchanges;
calls and meetings;
onboarding processes;
analytics and cookies;
third-party integrations or platforms.
3. Purpose of Information Collection
Information may be collected, processed, and used for legitimate business purposes including:
responding to inquiries;
evaluating potential engagements;
providing consulting and advisory services;
project communication and coordination;
preparing contracts, invoices, and proposals;
improving operational efficiency and website performance;
maintaining internal business records;
legal, compliance, accounting, or regulatory purposes;
protecting our business interests, systems, intellectual property, and operations.
We reserve the right to use aggregated, anonymized, or non-identifiable information for operational analysis, internal benchmarking, service improvement, research, and business development purposes.
4. Legal Basis & Consent
By submitting information through our website or communicating with Miros Consulting, you consent to the collection and processing of information as described in this Privacy Policy.
Providing information is voluntary; however, failure to provide certain information may limit our ability to provide services or respond to inquiries.
Where legally permitted, we may also process information where reasonably necessary for:
contractual obligations;
legitimate business interests;
fraud prevention;
security monitoring;
legal compliance;
dispute resolution.
5. Confidentiality & Sensitive Business Information
Miros Consulting understands that consulting engagements may involve sensitive operational, technical, commercial, or strategic information.
We make commercially reasonable efforts to maintain confidentiality of information shared with us and limit access where reasonably appropriate.
However:
no digital system or communication method can be guaranteed fully secure;
clients remain responsible for determining what information they choose to share;
separate Non-Disclosure Agreements (NDAs) may govern specific engagements where applicable.
Unless otherwise contractually agreed, information shared voluntarily during discovery calls, consultations, proposals, workshops, or preliminary discussions may not be considered legally privileged or protected.
6. Information Sharing & Disclosure
We do not sell personal information.
We may disclose or share information where reasonably necessary with:
contractors or subcontractors;
cloud and infrastructure providers;
software platforms and collaboration tools;
accounting, legal, or compliance advisors;
payment processors;
operational service providers.
Information may also be disclosed where required to:
comply with applicable laws or regulations;
protect legal rights or business interests;
investigate fraud, abuse, or security issues;
enforce agreements or policies;
respond to lawful requests from authorities.
7. International Data Transfers
Miros Consulting operates internationally and may use globally distributed software platforms, cloud infrastructure providers, and communication tools.
As a result, information may be processed, stored, or accessed in multiple jurisdictions outside the UAE.
By using our website or services, you acknowledge and consent to such international transfers and processing where reasonably necessary for service delivery and business operations.
8. Third-Party Platforms & AI Tools
Miros Consulting may use third-party platforms and AI-enabled technologies including, but not limited to:
Google Workspace;
Jira;
Confluence;
Slack;
Notion;
ClickUp;
AI and LLM platforms;
analytics providers;
cloud hosting providers;
communication and automation tools.
cloud server providers
These platforms operate under their own terms and privacy policies.
Miros Consulting is not responsible for:
third-party platform outages;
external data breaches;
service interruptions;
platform security failures;
independent actions or policies of third-party providers.
Where AI-enabled tools are used operationally, clients acknowledge that outputs generated by such systems may contain inaccuracies, limitations, or non-deterministic results and should be independently reviewed where appropriate.
9. Cookies & Analytics
Our website may use cookies, analytics tools, and similar technologies to:
improve website functionality;
analyze visitor behavior and traffic;
optimize website performance;
improve user experience;
support marketing and business development efforts.
By using our website, you consent to the use of cookies and analytics technologies unless disabled through your browser settings.
Disabling cookies may affect website functionality or user experience.
10. Data Retention
We retain information only for as long as reasonably necessary to:
provide services;
maintain operational records;
comply with legal or accounting obligations;
resolve disputes;
protect business interests;
enforce agreements.
We reserve the right to retain relevant records, communications, and business documentation where reasonably necessary for legal, operational, audit, compliance, or risk management purposes.
11. Information Security
We implement commercially reasonable administrative, organizational, and technical safeguards designed to protect information from:
unauthorized access;
misuse;
alteration;
disclosure;
loss or destruction.
However, no system, infrastructure, platform, or electronic transmission method can guarantee absolute security.
By using our website or services, you acknowledge and accept such inherent cybersecurity and operational risks.
12. External Websites
Our website may contain links to external websites, software platforms, or third-party resources.
Once you leave our website, this Privacy Policy no longer applies.
We are not responsible for the privacy practices, content, policies, or security standards of external websites or services.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Miros Consulting shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or business-related damages arising from:
use of the website;
reliance on website content;
use of third-party platforms;
cybersecurity incidents;
data loss;
operational interruptions;
unauthorized access;
AI-generated outputs;
external software or infrastructure failures.
Users and clients remain responsible for their own internal compliance, security practices, operational decisions, and independent professional assessments.
14. Changes to This Privacy Policy
Miros Consulting reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.
Updated versions become effective immediately upon publication on the website.
Continued use of the website or services after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Information
For questions regarding this Privacy Policy or data handling practices, please contact:
Miros Consulting
Dubai, United Arab Emirates
Email: info@miros.ae
Website: https://www.miros.ae